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Close your account

You can request account closure at any time by contacting support.

Before requesting account closure, make sure you have withdrawn any remaining funds and no pending transactions remain.

When an account is closed, it is blocked and becomes inaccessible.

Data retention​

Account data is retained for 5 years to comply with legal and regulatory requirements.

During this period, you can contact support and request account reactivation.

After the 5-year retention period expires, account data is permanently deleted and can no longer be restored.